Do Ethics Matter?


It has been my honor to interact with thousands of insurance professionals in discussing Ethics as it applies to our industry.  For more than 20 years I have taught continuing education classes as required by the California Department of Insurance, for professionals to maintain their licenses.  From this interaction I have been able to make some observations. Impacting the Bottom Line Many professionals do not make a connection between the success of a business and the perception of a firms Ethical Standards.  Studies by the Josephson Institute and the Ethics Resource Center reveal that eighty percent of people interviewed say that they decide to buy a product or service partly based on their perception of a firms ethical standing.  Seventy-four percent of those that buy and sell stocks say that the decision to buy a company’s stock is connected to the perception of the honesty of the firm.  It has been proven over and over that talented employees will seek employment with businesses that have a reputation... READ MORE >