Enroll in IEA’s Intro to Workers’ Compensation Claims workshop and get the foundation skills you need for success. Sign up for this 2-day event and learn the grounding principles every claims handler should know. This program is a great start for new hires, as well as those planning to continue with their professional development goals in the WCCA or CPWC certificate programs.  Also a great starter program for benefits staff, HR personnel, medical providers, and property casualty agent/brokers. Earn 3 CEUs for agent broker credit, CA-WC-Cert, CPDM, CPCU and CCMP. Key Takeaways include:
  • History of the California workers’ compensation claims system
  • Understand the benefits
  • Workers’ compensation claims terminology
  • Comprehend concepts and processes of AOE/COE, medical treatment, temporary and permanent disability, and the litigation process ENROLL TODAY
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    Do Ethics Matter?

    It has been my honor to interact with thousands of insurance professionals in discussing Ethics as it applies to our industry.  For more than 20 years I have taught continuing education classes as required by the California Department of Insurance, for professionals to maintain their licenses.  From this interaction I have been able to make some observations. Impacting the Bottom Line Many professionals do not make a connection between the success of a business and the perception of a firms Ethical Standards.  Studies by the Josephson Institute and the Ethics Resource Center reveal that eighty percent of people interviewed say that they decide to buy a product or service partly based on their perception of a firms ethical standing.  Seventy-four percent of those that buy and sell stocks say that the decision to buy a company’s stock is connected to the perception of the honesty of the firm.  It has been proven over and over that talented employees will seek employment with businesses that have a reputation... READ MORE >