AIC 30 – Claims Handling Principles and Practices


AIC 30 ASSOCIATE IN CLAIMS


CLAIMS HANDLING PRINCIPLES & PRACTICES

Learn to reduce time and costs, improve customer satisfaction and retention, and avoid costly lawsuits. The Associate in Claims program teaches you how to improve your technical claim handling skills, communication and negotiation skills, good-faith claim handling abilities, and in-depth policy knowledge.

Topics include insurance basics, the claim function, factors affecting the claim environment, the claim process, automobile first-party claims, first-party property claims, liability claims, and workers’ compensation claims.

Key Takeaways:

  • Understanding claim function and professional ethics
  • Understanding the claim handling process
  • Setting case reserves and investigating claims
  • Documenting claims
  • Communicating effectively
  • Dealing with fraud
  • Negotiating claims
  • Litigating claims
  • Good faith claim handling

Who should attend:

  • Agents
  • Brokers
  • Insurers
  • Independent adjusters
  • Third party administrators
Sorry, this course is not offered this session. Please check back soon.

CLASSROOM COURSE

Instructors

Robin Hodson

Course Type

Semester Course

Dates & Times

9/23/2016 – 11/18/2016
Wednesdays, 6:30 – ? pm

(10 weeks / 10 hours total)

Location

Tristar Risk Management
203 N. Golden Circle
Santa Ana, CA

+ Google Map

Price

Early Bird $375.00

After Mar 31st $399.00

ONLINE – TELE COURSE

Instructors

Robin Hodson

Course Type

Semester Course

Dates & Times

Summer – Summer
Wednesdays, 4:00 – 5:00 pm PST

(10 weeks / 10 hours total)

Location

Online – Telecourse

Price

Early Bird $379.00

After Mar 31st $389.00